Frequently Asked Questions

Everything you need to know about shopping with Ideas by Gul Ahmed

What are the standard shipping times for domestic orders?

For orders within Pakistan, delivery typically takes 3 to 5 business days. During sale periods or new collection launches, delivery may take up to 7 business days.

What is your return and exchange policy?

You can exchange any unused, unwashed item with original tags within 30 days of purchase. Please note that items purchased on clearance or final sale are not eligible for return or exchange.

Does Gul Ahmed Ideas offer international shipping?

Yes, we ship our premium fashion collections globally. International shipping rates and delivery times vary based on the destination country and order weight.

How can I track the status of my order?

Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to see real-time updates.

What payment methods do you accept?

We accept Cash on Delivery (COD) within Pakistan, as well as major Credit/Debit cards (Visa and Mastercard) and bank transfers for both local and international customers.

Are the colors of the products on the website accurate?

We strive to display product colors as accurately as possible. However, due to differences in monitor displays and photographic lighting, slight variations in shade may occur.